Refund policy

 Refunds, returns, and exchanges

We do not accept refunds.

 In the event that your order arrives damaged in any way, please email us as soon as possible at orders@sern.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 If you have any further questions, please don't hesitate to contact us.